Clear answers to the questions families ask most

Supervised visitation is professional, neutral monitoring of parenting time. A trained monitor stays in view and hearing of the child throughout the visit and documents observations factually.

Yes. Our Online Video Visits service places a trained monitor in the secure video room for the entire visit.

Visits are typically one-on-one with the child and the parent exercising parenting time. Any other attendees must be pre-approved under the court order.

Yes. Our reports are factual, objective, and prepared in a format that is accepted by family courts across the jurisdictions we serve.

Most families are scheduled within 5–10 business days of intake, depending on location and the complexity of the court order.

Every monitor completes a criminal background check, reference verification, and our internal training program before being assigned to a case.

No. We are a neutral third-party service. We do not advise on legal strategy, custody outcomes, or courtroom positioning.

We separate arrival and departure windows, verify identities, and conduct the hand-off through staff to minimize contact between co-parents.

We follow protective orders precisely and build exchange/visit logistics around them. Bring any orders to your intake call.

Yes. We regularly coordinate with family law attorneys, guardians ad litem, and court-appointed evaluators.

Fees vary by service type, location, and visit length. After your intake call, we'll provide a transparent written estimate.

Records are stored in access-controlled systems and are only released with written authorization or in response to a valid court order.